Product Returns

You have the right to cancel your order until 30 days after receiving the order. After cancelling you have 14 days to return the product to us. After we received the goods you will get the full amount of purchase refunderd, including shipping costs within 14 days after notification of the return. You only pay the costs of returning the package to us. If you want to return the order please return all products in its original state and packaging. . Please fill out the form below to announce a return. It is not possible to return products:

  • which are sealed;
  • custom made products;
  • products of a personal kind(underwear etc);
  • products that cannot be returned because of the nature of the products;
  • products that are used on or in the water;
  • products which are unpacked en mounted like wakeboardtowers and wakeboardracks

For any questions contact us at [email protected]

Warranty

On all our products we offer standard factory warranty. For more information on our warranty terms check ourTerms and Conditions

Klachten

Complaints can be e-mailed to [email protected] If this does not lead to a satisfactory solution you can contact Stichting WebwinkelKeur. Since februari 15th 2016 all EU consumers can put in a complaint through the ODR platform of the European Committee which can be fount athttp://ec.europa.eu/odr.

Return address

When the return request is granted the products can be returned to:

WakeboardOnline
P.O. Box 267
3750GH Bunschoten

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