Delivery & payment
All our products are deliverd at your house. Delivery times will vary from 2 till 6 work-days, depending of the stock of the by you ordered product. In case of a product that is in stock, you can have in most circumstances your order at home within 2 work-days. A few products like wakeboardtowers, can have a longer delivery time. The delivery time of these items will be approximately 12 till 18 work-days. Please note that shipping to Cyprus takes longer than most other destinations.
Shipping costs
Shipping for orders to NL, BE and DE above 200,- is free !
Payments
International customers can pay in advance with a bank transfer (free), or use Paypal (3,4% + 0,35) for fast and secure payment. We also have the option to pay with Visa/Mastercard (3%). Our Belgian customers can pay using Mister Cash/Bancontact (free) and our German customers can pay with Sofortbanking (free) and Giropay (2,5%).
Do not forget to mention your ordernumber when paying by bank transfer. Your order will be processed when we have received your payment, which is instantly when using Paypal or Mister Cash. A bank transfer usually takes about two to three days to arrive to our account.
Our bankaccount:
Accountholder Name: De Graaf Multimedia
Iban: NL90INGB0004675546
Bic: INGBNL2A
City: Bunschoten
Reference: Your ordernumber
Returns & Communication
De Graaf Multimedia
Plecht 23
3751WB Bunschoten