General
Business customers can contact us to create an account for ordering without VAT, a valid VAT number is required for this.
Customers outside the EU can arrange the order without VAT via our partner vatfree.com.
For more information about warranty, please visit the Europa.eu website.
Blemished products, or a “blem,” refers to a brand-new, unused product with a minor cosmetic imperfection. These imperfections occur during manufacturing or warehousing but do not affect the product's structural integrity or performance. A blemished item functions just as well as a non-blemished model, delivering the same level of excitement and satisfaction.
Examples of Cosmetic Imperfections:
- Slightly faded graphics
- Graphics that are not perfectly aligned
- Minor misprints in sizing
- Graphics that transferred mostly correctly, with only a small portion missing
- Minor damages
Warranty & Support
All blemished models come with a full manufacturer’s warranty, as their structural integrity remains uncompromised
Payment
Shipping
This depends on the availability of the products. If these are immediately available, they are often shipped the same day. Products that are not in stock are given backorder status and will be delivered when they are in.
This varies per article and per season. Usually items with status 'backorder' are delivered in +/- 3 weeks, but for more information about delivery please contact us.
Wakeboard Boots
In most cases, yes.
In wakeboarding, the terms wakeboard boots and wakeboard bindings are usually used interchangeably and refer to the same product: the boot that mounts directly onto the wakeboard.
Exception – Hyperlite System:
Hyperlite offers a System setup where boots and bindings are two separate components, similar to a snowboard setup. In this case:
The boot is worn on your foot
The binding is the baseplate mounted to the board
Both parts are required and sold separately
Outside of the Hyperlite System, wakeboard boots and bindings generally refer to the same all-in-one product.
Wakeboards
First determine where you want to use the wakeboard: cable, boat or both. You can then determine the required length based on your height and weight with our size chart. We have an online tool on the website with which you can make a selection yourself, or request extensive personal advice.